# Features
Features are specific services a line has access to when it is provisioned on that line.
> [!example] Examples of features you've probably heard of before
> * 5G data access.
> * 5G Ultra Wideband access.
> * Unlimited calling (talk).
> * Unlimited texting.
> * Mobile hotspot.
# Plans
I often hear the term "plan" misused. Plans, systematically, are really just sets of features all bundled together under a single ID number. Every plan has the minimum set of features required for a device to correctly function on the network. From there, Verizon differentiates each plan by adding additional features to provide more functionality. This is where features like 5G Ultra Wideband, hotspot, international usage, and more advertised features come in.
Whenever you hear someone from Verizon use the term plan, that is what they're referring to. I've heard a few customers refer to their Verizon accounts in general as their "plan". If they have their family on the account, they might sometimes refer to it as their "family plan." The usage of this term in that context would actually make more sense with Verizon's old way of provisioning plans. Nowadays, however, that usage of the term is inaccurate.
The way that plans are provisioned has changed over time. Verizon originally offered account-wide plans where the entire account was provisioned a single plan (or a single set of features) and each line would pay a line access fee to be able to use those account features. There was a big drawback with this kind of provisioning, though: The usage of metered features was affected by everyone.
> [!example] Example of the drawback with account-wide plans from my own experience
> If someone (such as myself) left a YouTube video playing all night and used up all of the mobile data for the month, then everyone on the account (my family) would not be able to access mobile data and there would be additional charges for data overages.
The way that Verizon provisions plans nowadays is on a line-by-line basis. Each line on a Verizon account is provisioned its own plan (or set of features) which only that line can access. The benefits of this kind of provisioning include:
* Lines having different plans while still being on the same account.
* Lines using their own features without affecting or being affected by other lines on the account.
* Lines being billed more separately in regards to use or optional features.
This shift from account-wide plans to line-by-line plans has also increased the cost per line because, as mentioned above, the usage of a line's features doesn't affect any other lines on the account. To make that true, each line is allocated its own dedicated pool of resources independent from the other lines on the account.
> [!example] Example of the difference between account-level plans and line-level plans in regards to resources
> Say there were two lines on an account with an account-wide plan. The account-wide plan offers 15 GB of hotspot. Those two lines would be sharing that single pool of 15 GB of hotspot data.
>
> Now, let's say the two lines had individual plans which included 15 GB of hotspot each. Instead of one pool of 15 GB, there's now two since the usage of one line's features doesn't affect the other. Verizon is allocating more resources per line than it was under the account-level plan.
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