Allstate Protection Plans Finds 78 Million Americans Damaged Their Smartphones in the Last Year by Allstate Protection Plans

What were the statistics for smartphone owners in 2023 according to Allstate's Mobile Mythconceptions Survey?
The statistics for smartphone owners in 2023 according to Allstate's Mobile Mythconceptions Survey are:

Percentage / Amount Statistic
$8.3 billion Was collectively spent on screen repairs.
27% of smartphone owners Said they would initiate screen repairs within a day due to the importance of their devices.
78 million Americans Reported damaging a device.
53% of smartphone owners Said the environmental impact of repairs / replacements was important to them.
45% of smartphone owners Spent five or more hours a day using their phone.
39% of smartphone owners Took six or more photos a day with their phone.
31% of smartphone owners Took six or more videos a day with their phone.
54% of smartphone owners Reported watching more videos, TV shows, and movies on their phone instead of TV.
31% of smartphone owners Reported having a damaged phone in the past year.
8% of smartphone owners Reported permanently losing their device.
5% of smartphone owners Reported their phone being stolen.
67% of accidents / malfunctions Damaged screens.
28% of accidents / malfunctions Connectivity issues.
24% of accidents / malfunctions Touchscreen problems.
22% of accidents / malfunctions Charging port not working properly.
21% of accidents / malfunctions Water damage.
21% of accidents / malfunctions Battery not working properly.
20% of accidents / malfunctions Chipped corner / sides.
17% of accidents / malfunctions Speaker issues.
15% of accidents / malfunctions Dented corners / sides.
14% of accidents / malfunctions Camera(s) not working properly.
11% of accidents / malfunctions Microphone(s) not working properly.
36% of smartphone owners Said they would wait a day or less to repair their phone.
30% of smartphone owners Said they wouldn't wait to repair damaged speakers.
29% of smartphone owners Said they wouldn't wait to repair broken microphones.
27% of smartphone owners Said they wouldn't wait to repair cracked screens.
22% of smartphone owners Said they wouldn't wait to repair broken cameras.
46% of smartphone owners Believed they knew how to recycle old or broken phones.
27% of smartphone owners Had actually recycled old or broken phones.
38% of smartphone owners who damaged their device Replaced their device
32% of smartphone owners who damaged their device Chose to continue using it despite damage.
23% of smartphone owners who damaged their device Took their devices to repair shops.
17% of smartphone owners who damaged their device Attempted DIY fixes.
49% of smartphone owners Would not repair a damaged phone that still functions because of the high cost.
$302 Average cost for repairs and replacements.
47% of Americans Think repairs cost $150 or less.
$149 billion Collectively spent on repairs and replacements since the introduction of the smartphone.
39% of smartphone owners who had damaged a phone Delayed repairs because they couldn't afford it.
21% of smartphone owners who had damaged a phone Delayed repairs because the time away from their phone was a concern.
15% of smartphone owners who had damaged a phone Delayed repairs to wait for an upgrade.
12% of smartphone owners who had damaged a phone Delayed repairs due to sustainability concerns.
51% of smartphone owners Considered the environmental impact of their devices crucial and are more likely to choose brands with sustainability initiatives.
36% of smartphone owners Were more likely to buy from a manufacturer using recycled ocean plastics.
35% of smartphone owners Were more likely to buy from a manufacturer using recycled glass.
35% of smartphone owners Were more likely to buy from a manufacturer using recycled packaging.
31% of smartphone owners Were more likely to buy from a manufacturer offsetting carbon emissions.
31% of smartphone owners Were more likely to buy from a manufacturer comitting to emission reduction.
24% of smartphone owners Were more likely to buy from a manufacturer excluding chargers from new devices.
23% of smartphone owners Were more likely to buy from a manufacturer excluding headphones from new devices.
40% of smartphone owners with old devices Kept them as backups.
35% of smartphone owners with old devices Traded them in.
27% of smartphone owners with old devices Recycled them.
22% of smartphone owners with old devices Gave them to friends or family.
19% of smartphone owners with old devices Sold them.
14% of smartphone owners with old devices Discarded them.
38% of smartphone owners Expressed the likelihood of purchasing refurbished devices.
35% of smartphone owners who expressed the likelihood of purchasing refurbished devices Did so to contribute to a more sustainable future.